Payment Info

At Needle Talks Art, we strive to provide a seamless and secure checkout experience. Our store is powered by Shopify, and all transactions are processed through the Shopify Payment Gateway, one of the world’s most trusted and secure payment processors.

1. Supported Payment Methods

We accept a wide variety of payment methods to suit your convenience. These include:

Credit & Debit Cards: Visa, Mastercard, American Express, and UnionPay.
Digital Wallets: Apple Pay and Google Pay.
Local Payment Options: Depending on your shipping region, additional local payment methods may be available at checkout.

2. Secure Transactions

Your security is our top priority. By using the Shopify Payment Gateway:

PCI Compliance: Our store is Level 1 PCI DSS compliant, ensuring your data is handled with the highest security standards.
Encryption: All payment information is encrypted using Secure Sockets Layer (SSL) technology.
Data Privacy: Your full credit card number is never stored on our servers; it is processed directly by the secure gateway.

3. Currency & Pricing

Base Currency: Prices are displayed in the currency selected on our website.
International Charges: For customers outside of Hong Kong, please note that your bank or card issuer may apply a small foreign transaction fee or currency conversion fee.
Final Price: As noted in our Shipping Policy, for international orders, the price shown at checkout includes applicable taxes.

4. Payment Failures

If your payment is declined, please:

Check that your card details (number, expiry date, and CVV) were entered correctly.
Ensure you have sufficient funds in your account.
Contact your bank to see if they are blocking the transaction, especially for international orders.

If you continue to experience issues, please contact our support team.